Welcome to Yum Society ('we', 'us', 'our'). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website (yumsociety.ch) and use our services.
Information We Collect
We may collect various types of information, including:
- Personal Identification Information: Name, email address, shipping address, billing address, phone number, etc., when you create an account, place an order, or subscribe to our newsletter.
- Payment Information: Payment card details are processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment card details on our servers.
- Technical Data: IP address, browser type and version, operating system, device information, referring URLs, pages viewed, and timestamps when you interact with our website. This data is collected through cookies and similar technologies.
- Usage Data: Information about how you use our website, products, and services, including your preferences, search queries, and interaction patterns.
- Communication Data: Any information you provide when you contact us via email, phone, or other communication channels.
How We Use Your Information
Your information is used for the following purposes:
- To Provide and Manage Our Services: To process and fulfill your orders, manage your account, and provide customer support.
- To Improve Our Services: To understand how our users interact with our website, to enhance user experience, and to develop new products and features.
- To Communicate With You: To send you order confirmations, shipping updates, responses to your inquiries, and marketing communications (if you have opted-in).
- For Security and Fraud Prevention: To protect our website, services, and users from fraudulent activities and security threats.
- To Comply with Legal Obligations: To meet any legal or regulatory requirements.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: With companies that provide services on our behalf, such as payment processing, order fulfillment and shipping, data analytics, email delivery, and hosting services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Requirements: If required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Data Protection Rights
Under Swiss data protection law (and GDPR if applicable), you have certain rights regarding your personal data, including:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can request correction of inaccurate or incomplete data.
- The right to erasure ('right to be forgotten'): You can request deletion of your personal data under certain conditions.
- The right to restrict processing: You can request that we limit the processing of your personal data.
- The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- The right to object: You can object to the processing of your personal data, particularly for direct marketing purposes.
- The right to withdraw consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your browsing experience, analyze site traffic, personalize content, and understand where our visitors are coming from. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings or by using our cookie consent tool (if available). Disabling certain cookies may affect the functionality of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
International Data Transfers
If we transfer your personal data outside of Switzerland or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission or the Swiss FDPIC.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the 'Last Updated' date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact our Data Protection Officer at:
Yum Society GmbH
Attn: Data Protection Officer
Bahnhofstrasse 10
8001 Zürich
Switzerland
Email: privacy@yumsociety.ch
Last Updated: October 26, 2023 (Placeholder)